I just received a notice via email that I will be getting a $5 increase on an unlimited data plan that I have been grandfathered in. AT&T desperately wants me to change plans, but states they no longer offer unlimited data plans anymore. My question is how can I get a lower talk or text plan (currently everything is unlimited), and still keep my unlimited data? Once I change plans I've been told I can never go back, probably why the increases on a plan that doesn't exist anymore!!!
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Unlimited data charges
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Switching to save
So I have unlimited data with At&t, which I hardly use 3gb of data, I have an offer on the table from sprint, for 5gb with mobile hot spot for half what I'm paying for At&T and a new 6s 64gb iPhone. Do I make the switch? The best the att rep could do was 2gb with keeping my old phone.??
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Roll over data
If I have 15g. Roll over how long does it last?
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Wifi Calling on a Cruise
I have activated wifi calling and numbersync on my iPhone and I wanted to know whether that will work via the ship's wifi on a Royal Caribbean cruise to allow me to make and receive phone calls? Thanks!
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Mobile hotspot help
When I try to turn my hotspot on it keeps telling me to enable it on AT&T.com/mywireless or 611 I don't know where to and I've never had this problem before
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add an update idea to your att messenger system
I have been an AT&T client for over 15 years. I just got another Samsung phone S 6 and a Samsung tablet. I am recommending a system you need to add. I have been using GSM pro but my tablet can't use this system which I have one my phone and another LG tablet. Please consider adding to your messenger system the ability to create a private folder system within the messenger engine system folders that texts can be saved indefinite and privately. I use this feature though Go sms pro to hold text messages from work, my brother messenger from overseas now that he is gone so that they will nor accidently be erased. I can delete the app or transfer it and my private folders will still be there for me and I will always have my brothers last text messages. I am trying to use your system but I am afraid that this one feature as will send me back to Go Sms. Thank you
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Smart limits
Can you use Smart limits to view text messages?
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Blocked Texts
If my significant other has blocked my texts, I realize that I will still see the text on MY phone and it appears to have been sent. My question is: Will that text show up online on our usage details???
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Samsung G6 Tethering Hotspot Password Says INCORRECT on Joining Devices
New AT&T customer 4/2015. Enabling hotspot on G6 and tethering other devices (iPad) worked previously. I rarely use this feature but now when attempting to connect a device after entering the supplied password the device reports 'Incorrect Password Entered.' Anyone in this community have suggestions before I brave asking for help in a store? Thanks.
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Taking someone of my line
My son wants to go to a different carrier, and I would like to take him off my line, would that cost me anything?
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Problem with wireless Internet
I am experiencing trouble with the Internet, the router displays on mobile devices but the Internet doesn't seem to work. The U-Verse router seems to continuously restart. All green lights turn off and then begin blinking until a red light turns on on the 'service' section, then it starts all over again. I'd like suggestions on what to do or if I should contact ATT service.
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AT&T Next plans 👎
Since Verizon and Sprint still let you get a new phone after 2 year contract for just $1.00 not $20 or $30 for 30 months guess my family and I will have to make the switch after 15 years with AT&T. Shame on you at&t.
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Data usage
I have a huge issue with my husband and his data... I have the iPhone 6+ with all my apps open and drive a school bus without wifi and do not use the amount of data my husband uses... He says he doesn't know why he is using so much data.... We went to the Apple Store and they closed a few apps and we went to the at and t store and they had no answers but that he is using his phone maybe on some sort of messaging site... He has the 4S and I have seen his data up to 127,000 in a 6 hr period... Maybe I'm crazy but I seem to know what I am doing on my phone pretty much all day long... As a matter of fact his data was being used at 12:45am on a weeknight when he says he is sleeping... LOL... Someone please give me some good answer for this....it is impossible I think for data to run 22,000 while you are asleep!!!
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iPad Unlimited data sim in a surface 3.
I have a unlimited iPad data plan. I purchased a Microsoft surface 3 with LTE and wanted to use my unlimited data plan in the surface. I didn't know if that would violate my contract with AT&T? Thanks.
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How many MB are in a GB with AT&T's smartphone data plans? 1000? or 1024?
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Phone plans
I currently have the 15GB plan for 115 a month. How much would it be if I wanted to had another phone to my plan?
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Text message and iPhone IM transcripts
I would like to get a copy of transcripts for one of my phone numbers. Is that possible?
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How do I switch main number to work with messages on my tablet?
When I try to load AT&T messages on my tablet it tries to use the number for the phone I gave my mother. How do I change it to use my #?
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Rise in Unlimited data price
If I choose to cancel my service when the price increase takes effect will att unlock my iPhone's I purchased at reduced contract price if I am still under my that contract?
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Not Receiving Group Text Responses from Verizon Customers
After 90 minutes on the phone with AT&T Technical Support, I'm told that the reason I'm not receiving group text message responses from Verizon customers, is because Verizon is blocking my number. I don't really understand this because I can receive individual texts from Verizon customers. The solution is that I tell my friends who use Verizon to call their carrier and request my number not be blocked. Are you kidding me?!?! They said it's a known issue, so why isn't AT&T stepping in and calling Verizon to resolve this? This is ridiculous! Unfortunately, dropping AT&T won't fix the issue because it's Verizon's fault, or so they say. Maybe it's time for a new cell phone number AND carrier... I'd really appreciate someone at AT&T reaching out to me so I can provide information so that AT&T can call Verizon and get this fixed. This is horrible that AT&T isn't doing anything on behalf of their customers and instead pointing the finger at Verizon. You mean to tell me that you don't have a liason to help resolve your customer's issues that involve other carriers? You're going to lose a customer over this if it's not resolved without my friends having to waste their time relaying to Verizon the issue I'm having with my phone.
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